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Cancellation

It's not you it's me

Ok, no problem, we can take rejection, it will take time, but we will be ok in the end as long as we can still be friends.

Cancellation Policy

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform us:

Ragini Curry Powder
10 Admirals Walk
Greenhithe
Kent
DA9 9QP

Tel 01322 387765
Email – returns@ragini.co.uk

of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).

You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us – that is Royal Mail Standard Delivery Second Class Postage).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

The extent to which a customer can handle the goods is the same as it would be if you were assessing them in a shop. For instance if a packet has been opened we will not reimburse the cost of that packet. We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or -
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. In the case of sales contracts in which we have not offered to collect the goods in the event of cancellation we may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Goods should be returned to Ragini’s Curry Powder,
10 Admirals Walk
Greenhithe Kent
DA9 9QP

Via Royal Mail Standard Delivery Second Class. We will not reimburse any additional costs you incur should you choose to use another, more expensive, method of delivery

Cancellation Form

To Ragini’s Curry Powder,
10 Admirals Walk
Greenhithe Kent
DA9 9QP

Tel 01322 387765
Email – returns@ragini.co.uk

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [quantity of packs] of Raginis Mauritian Curry Powder

Ordered on [*]/ received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s)
(only if this form is notified on paper),

Date

[*] Delete as appropriate.

(c) 2015 Ragini’s Curry Powder | 01322 387765 | Ingredients
Level5 Food Hygiene Rating